INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, when you shop on Carteaze.com, you can confidently expect to receive the exact same product as shown in the pictures.
Where can I view my sales receipt?
You can view your sales receipt on Carteaze.com, and it will be sent to your email address as well for your reference.
How can I return an item?
To initiate a return for an item, please contact our customer support team at Carteaze.com. They will guide you through the return process and provide you with the necessary instructions and assistance.
Will you restock items indicated as “out of stock?”
Yes, the items indicated as "out of stock" will be restocked.
INFORMATION ABOUT US
